About Us play99 — Entertainment Platform
Malaysia's Top Online Choice

Who is play99?

Play99 is an online entertainment platform established in 2019 with a clear vision — to become the number one digital entertainment destination for Malaysian players. From day one, we have held fast to principles that have never changed: delivering a fair, safe, and enjoyable playing experience to every member regardless of their background or experience level.

What sets play99 apart from other platforms goes beyond the number of games we offer — it's how we approach every aspect of our service. From rigorous game provider selection and robust data encryption to fast deposits and withdrawals, and friendly customer support in Bahasa Melayu, we understand that player trust is our most valuable asset, and we never take that responsibility lightly.

Today, play99 brings together over 900 game titles from more than 50 world-class providers, covering video slots, live casino, bingo, and more. Our platform is fully accessible via web browser or mobile app, letting players enjoy their favourite entertainment anywhere, anytime.

Play99 Mission and Vision

Our Mission is simple: to ensure every player who registers with play99 enjoys a safe, fair, and enjoyable entertainment experience. We fulfil this mission through rigorous game provider selection, robust technical infrastructure, and a support team that genuinely cares about member satisfaction.

Our vision is to be the most trusted online entertainment platform in Malaysia — not just in terms of the number of games offered, but in the quality of the overall experience we deliver. We want every player to feel that play99 is a platform that truly understands their needs and preferences.

In pursuit of this vision, we continually improve our platform on the technical front, expand our game collection with carefully selected new titles, and strengthen our responsible gaming programme. Every decision we make is guided by the long-term wellbeing of our members.

The play99 Journey

• 2019
  play99 Founded
  play99 was founded with an initial library of 120 slot titles from 8 selected providers. The platform launched with a focus on data security and ease of use.
• 2020
  Live Casino Launch
  The live casino collection launched with Baccarat, Roulette, and Blackjack tables in HD broadcast format. Registered membership reached 50,000 within the first 12 months.
• 2021
  Mobile App Launched
  The official play99 app for Android and iOS launched, bringing the full game collection to players' fingertips. Game load times were optimised to under 3 seconds.
• 2022
  Collection & Provider Expansion
  The collection grew past 500 titles with the addition of providers such as PG Soft, Nolimit City, and Push Gaming. A responsible gaming programme was officially introduced.
• 2023
  Bingo & Game Lobby Launch
  The Bingo category was added as a new entertainment option. An integrated Game Lobby was launched, making it easier for players to search and filter games.
• 2026 – Present
  900+ Games, 500K+ Members
  play99 now brings together over 900 titles from 50+ providers with more than 500,000 registered members. Deposit and withdrawal processes via FPX and digital wallets are faster than ever.

Play99's Commitment to Player Safety

Security is not just an add-on feature for us — it is the foundation of everything we build. The play99 platform uses 256-bit SSL encryption on every connection, meaning all data travelling between your device and our servers cannot be intercepted or altered by any third party. This is the same level of encryption used by major banking institutions worldwide.

On the matter of game fairness, all slots and live casino games at play99 use a Random Number Generator (RNG) system that has been certified by an independent body. This ensures every slot spin, every Blackjack hand, and every Roulette round is independent and unpredictable. Each game's RTP value is displayed transparently in the game information so players can make informed decisions before playing.

We also take data protection seriously. Players' personal information is stored on servers protected by strict access controls, and we never sell or share player data with third parties for marketing purposes without explicit consent.

Responsible Gaming — play99's Long-Term Commitment

Play99 believes entertainment should be fun, not a burden. That's why we invest seriously in a responsible gaming program designed to help players stay in control. Through their player account, every member can set daily, weekly, or monthly deposit limits that cannot be exceeded without a waiting period. The self-exclusion option allows players to suspend access to their account for a set period if they feel they need a break.

We also provide links to external support resources for players who may need professional help. Our customer support team is trained to recognise signs of problem gambling and respond with empathy and without judgement. Our goal is to ensure play99 remains a healthy and positive source of entertainment for every player.

play99 Quality Assurance